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Find Quick Answers to Common Questions

What if I am having trouble logging into my online banking?

If you are having trouble logging into your online banking, click on Forgot Password, which is located under the log-in box.

If your account is locked, call your local branch, and we will be glad to help. Locations & Hours

What if I receive a call from the Fraud Department?

If you receive a call from the fraud department about a transaction and they leave a claim number, you can call 1-877-253-8964.

What do I do I if I suspect fraud on my account?

For transactions over $50, contact 1-844-202-5070.
For transactions or ACH less than $50, contact your local branch. Locations & Hours

What do I do if my card expires?

If your card has an expiration date coming up soon, you can use it until the end of the month listed on the card. A new debit card will be mailed to you by the end of the month. For example, If your card expires 1/22, you can use it until the end of January 2022.

What do I do if my debit card is lost or stolen?

If your debit card is lost or stolen, please call (800) 472-3272. You can also put a block on your card using Card Valet. https://www.peoplesbanksc.com/services-tools/account-services/cardvalet.html

Debit Card Disputes:

For transactions over $50, contact 1-844-202-5070

For transactions less than $50, call your local branch. Locations & Hours

 

Telephone Banking

(866) 367-6709

 

ID Theft

How do I avoid Identity Theft

 

HUD approved non-profit homeownership counseling organizations list can be obtained here:

 

HMDA disclosures statement may be obtained from www.consumerfinance.gov/hmda.

LEI: 254900DEMD2F6Z046A71


 

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Iva – Main Office
(864) 348-6181

Locations & Hours

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